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How To Troubleshoot And Repair DVD
With The Symptom Of "No Disc"
For those who have been doing some
repairs on DVDs will agree with me that ‘no disc’ symptom is a
common failure mode in DVD/CD/VCD players.
In this article I am going to take you
through on how to troubleshoot and repair this kind of
fault.
BUT FIRST A BRIEF OVERVIEW OF A DVD
PLAYER:
When you open a DVD player you find
that they have a lot of similarities in design between different
models with very little variation between different models almost
to the point of component level.
Therefore if a technician understands
one model pretty well then you will have no problem when a customer
brings a different model to you shop.
Basically all DVDs have three main
modules (units) which work together in harmony as shown in the
figure below.

We have the Power Board which is
usually S.M.P.S but in old ones they used to have special types of
transformer with many output to supply the power to the other
circuit.
Next you have the Loader which houses
the Pickup and then the Decoder (electronics board) all
interconnected by use of wires (conductors) or ribbon
connectors.

So let assume you have received a DVD
from a customer with the No Disc error, first before opening up do
some initial test. Open the drawer and load a Music Disc which you
are sure it is not scratched or defective…if the DVD open and
closes the door fully then we can conclude that the doors are
okay.
Then listen above the loader for the
sound of disc spinning, the way the disc spins can tell you a lot
if the spinning is healthy or not. The disc should spins smoothly
at around 500 RPM if everything is okay.
Now open up the machine and go to the
pickup, if the pickup is on the inner area push it slowly and
carefully to the outer zone with power off.

Now power on the DVD and observe the
pickup and the Lens. For safety precaution don’t look at the lens
directly with your eyes, just look at an angle from a
distance.
If the pickup moves to the inner area
smoothly and after reaching the inner lane the lens start moving up
and down emitting red light then most probably the lens is
okay.
If the disc is spinning slowly expect
the spindle motor is probably shorted or the power supply to the
spindle motor has some problem
To test the spindle motor with a DMM,
set your meter to low resistance test (200 ohm) range, if it is
okay should read between 5 and 20 ohms.

On analogue meter, this is my favorite
set the meter to X1 and measure across the two wires coming from
the motor(red and black) if the motor is okay, it will spins at
very high speed indicating to you that it is up to the
task.
If the spindle motor is healthy then
follow the supply for this motor to the decoder(motherboard)
looking for the filter capacitor for that line, usually 470uF/10v,
this capacitor has a high failure rate and should be tested with
ESR meter or directly replace it. If you find this capacitor has
swollen top just replace it with the same value capacitor but high
voltage rating (470uF/16V) is okay.

Sometimes also a no disc symptoms can
be caused by disc table (spindle platter) height set too low or too
high. If you spin the disc with your hand it should rotate
freely.

In conclusion most of DVD problems are
mechanical and very inexpensive to repair and doesn’t require
sophisticated machinery to test just observation using the best
tools I have come to realize in my troubleshooting experience which
are absolutely free, YOUR SET OF EYES.
A word of advice-
I have found several of these spindle
motors which are not working right from the shop and therefore I
advise you to test on the counter before taking it home only to
realize that it’s not working. This is also true with other
components make it a routine to test components before replacing
them in circuit.
Thank you
guys
Wish you all
the best,
Humphrey
Kimathi
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Here are few questions i posted to
Humphrey:
1) Jestine Yong- Where can
the repairer get the spindle motor?
Humphrey- Here in Kenya they are found almost in
every electronics shop, for other countries i would not know.
2) Jestine Yong- Generally how much is a spindle
motor cost?
Humphrey- I buy them at Kenya shilling 80/- same as
1 USA Dollar
3) Jestine Yong- Is all spindle motors are the
same?
Humphrey- I have been using them on most types on DVDs
found here in the market, sony. LG, Jvc, and many others so i would
say the are the same, but be sure the working voltage is the
same(usually 5.9v) and also the size.
4) Jestine Yong- Could i use spindle motor from
one dvd to replace on the other?
Humphrey- Sure: if tested and found to be
okay.
I hope you
like this article and answers by Humphrey Kimathi and if you wish
to visit his blog you can log on to http://humphreykimathi.blogspot.com/
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